Shipping policy

Shipping Destinations

Zuno Archives is delighted to offer shipping to customers worldwide. We strive to deliver our products safely and efficiently to your doorstep, regardless of where you are located.

Processing Time

  • Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Order Verification: In some cases, we may require additional verification or information before processing your order. If this occurs, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

  • Standard Shipping

    EU: Estimated delivery within 2-5 business days.

    Rest of World: Estimated delivery within 5-8 business days

Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances, including customs processing times for international orders.

Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours. You can track your order status on our website or directly through the carrier's tracking system.

Shipping Address

Please ensure that your shipping address is correct and complete to avoid any delays or delivery issues. Zuno Archives will not be responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

  • Lost Packages: If your package is lost during transit, please contact us as soon as possible. We will initiate an investigation with the carrier and keep you informed throughout the process.
  • Damaged Packages: If your package arrives damaged, please retain all packaging materials and contact us immediately. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.

Customer Support

If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact our customer support team at info@zunoarchives.com. We are here to assist you and ensure a pleasant shopping experience with Zuno Archives.

Thank you for choosing Zuno Archives! We appreciate your business and look forward to serving you again.